Invisible art of etiquette: Having good manners delivers all sorts of unexpected gains

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Courtesy of Paul Ford @ The Independent:

Most people don’t notice that I’m polite, which is sort of the point. I don’t look polite. I am big and droopy and need a haircut. No soul would associate me with watercress sandwiches. Still, every year or so someone takes me aside and says, “you actually are weirdly polite, aren’t you?” And I always thrill. They noticed.
The complimenters don’t always formulate it so gently. For example, two years ago at the end of an arduous corporate project, slowly turning 1,000 red squares in a spreadsheet to yellow, then green, my office mate turned to me and said: “I thought you were a terrible ass-kisser when we started working together.”

She paused and frowned. “But it actually helped get things done. It was a strategy.” (That is how an impolite person gives a compliment. Which I gladly accepted.)

She was surprised to see the stubborn power of politeness over time. Over time. That’s the thing. Mostly we talk about politeness in the moment. Please, thank you, no go ahead, I like your hat, cool shoes, you look nice today, please take my seat, sir, ma’am, etc. All good, but fleeting.

When I was in high school I used to read etiquette manuals. Emily Post and so forth. I found the manuals interesting and pretty funny. There was good stuff about how to write a note of condolence, and ridiculous stuff about how to behave on boats or at The White House.

I didn’t expect to apply my findings to my daily adolescent life. I was peripheral in high school – uncool but also untortured, voted “most scholarly” of my class, roughly equivalent to “least likely to have sex”. In high school no one noticed my politeness except for one boy. He yelled at me about it. “Why you always so polite, man?” he asked. “It’s weird.” I took it as praise and made a note to hide it further, to be more profane. Real politeness, I reasoned, was invisible. It adapted itself to the situation. Later, that same kid stole my cassette copy of Aqualung. Continue reading